Video conferencing manage a cisco webex support session. In the webex productivity tools panel, you can either type your contacts email address or select the address book icon to select your contacts from your outlook or lotus notes directory. On this screen, you can also download webex productivity tools, which include. Panel and panels tray buttons, button titles, and tooltips. Mar 04, 2020 32bit and 64bit microsoft outlook integration. The tray also allows you to seamlessly switch between sharing modes. In the downloads page, next to the webex productivity tools. If you used networkbased recording record on server you can find your recordings in the my files section of the my webex page of your webex service site, in the my recordings tab. Open the floating icon tray fit in full screen mode. If you used networkbased recording record on server you. Crossplatform feature support for services and platforms webex. To stop sharing your video feed, click stop my video.
Switch between open documents in the content area or switch between open panels. The most popular version among the program users is 28. If you have quick phrase enabled on your site, select a frequently used sentence. The webex ball icon is on the top of mac toolbar easy to find and click to dropdown meet now and schedule meeting as the major functionalities are listed at top click to launch instant meeting with meet now get into outlook appointment can send log files back to the webex tech support team convenient dropdown menu on the top toolbar. Use your floating icon tray to keep track of the meeting logistics. Once you download it for a specific browser, it will. Access your meeting controls during sharing by using the floating icon tray. World class technical support is included with your intercall webex. Webex logo are trademarks or registered trademarks of cisco andor its affiliated entities in the united states and other countries. Floating icon tray added in full screen video mode.
The floating icon tray automatically displays at the top of the video screen. Find out about webex meetings and webex events accessibility support, from using keyboard shortcuts to using screen readers. If webex productivity tools is not installed if webex isnt installed yet, you must download and install the application from your corporate webex website ask your administrator if you do not know the url. Administration webex meetings system requirements and. Advanced transfer allows you transfer files or folders to and from. Cisco webex meetings delivers over 6 billion meetings per month, offering. The first time this happened, the webex people said to turn of the camera control software that runs in the icon tray. You can download the universal communications toolkit from the support. Cisco webex training center release notes version wbs29. In support center, you can click the recording button from the floating icon tray.
Cisco webex training center welcome to conferencing center. After i record a webex meeting, what happens to the recording. The floating icon tray appears when sharing an application. Make a selection usually replaces a mouse click space bar.
Apr 17, 2019 in addition, cisco webex web conferencing, audio conferencing and video conferencing services include polling, integrated audio controls, note panel, distribution lists, lotus notes, microsoft office and outlook integration, floating icon tray, autoplay displays, desktop cooperation and application sharing, and powerpoint support for animation. Share my desktop monitor 1 or monitor 2 select which monitor you want to share share document use the dialogue box to open the document share application select the application share from the list. Select the icon in the lowerright portion of the floating pane. File transfer basic transfer allows you to publish files in a separate window so that attendees can download them. Select either use recorder on my computer or use networkbased recording service. Lets you publish one or more files in a window, from which the customer can download the files to their computer. In the webex productivity tools panel, you can either type your contacts email address or select the address book icon. Meeting participants have access the floating icon tray in full video mode making it easy to use the all the common webex functions. The floating icon tray automatically displays at the top of the video.
Clientside recording wrf customized information tab. The customer must click to ok when prompted to allow the request. Apr 21, 2020 the webex meetings applications meetings, training and events support citrix xendesktopxenapp 6. Click on the support tab on the left side of the page.
Tap into a webex meeting, wherever you are, with webex meetings for android virus free. The cisco webex meetings installer is commonly called atauthor. The webex icons will show next to the new option group on the ribbon or at the end when you select your calendar folder. Webex and web camera issues solutions experts exchange. Cisco webex meetings welcome to conferencing center. Apr 25, 2005 webex has also added a floating icon tray that allows presenters to have oneclick access to common components, such as application sharing, while presenting in fullscreen mode. Meeting tips for webex meeting center provides tips and techniques that.
Webex video conferencing, online meetings, screen share. Download 40 free webex connect icons here icon archive. Access your meeting controls during sharing by using the floating icon tray, which is docked at the top of the screen. Webex meeting center and training centervideo enhancements. How to host an online meetingvideo conference in webex. Join teleconference leaders and participants may join the audio portion of the meeting.
Join teleconference leaders and participants may join the audio portion of the meeting multiple ways. Microsoft office integration seamlessly share office documents in a meeting with a single click to increase. Click on the black camera icon next to your name in the participant list to start your web camera. Customers and agents can initiate support sessions with webex support. When you are done, click the remote control icon and select stop file sharing. Advanced and customized net conference with cisco webex. Cisco webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. This seemed to help ok for the next meeting, but then it did it again. Download it now from your webex collaboration portal. The webex meetings applications meetings, training and events support citrix xendesktopxenapp 6.
Hasslefree screen sharing with cisco webex meetings. Since webex had previously relied on the java browser plugin to automatically download the meeting application for firsttime users, those who did not have java installed found it difficult to join a meeting. Leader quick tips for webex meeting center provides tips and techniques that. Once you download it for a specific browser, it will not need to be downloaded again for future sessions as long as you are using the same computer and browser. Managing a support session starting a support session. Administration webex meetings system requirements and cross. Chapter 2 describes how to install the cisco webex meeting center application on the iphone. The webex meetings virtual desktop app can also be used to join video deviceenabled meetings teleconferencing cisco video platform version 1. The webex ball icon is on the top of mac toolbar easy to find and click to dropdown meet now and schedule meeting as the major functionalities are listed at top click to launch instant meeting with. If you want to send a message to all participants in the session, select all participants. Cisco webex meetings is an androidbased application which lets you connect with people and information as it lets you connect to your important meetings. Meeting center quick start guide recording your conference.
Floating icon tray the floating icon tray appears when sharing an application. From the recordings page, you can choose to download or share your meeting. Webex has also added a floating icon tray that allows presenters to have oneclick access to common components, such as application sharing, while presenting in fullscreen mode. Managing a support session starting a support session to support a customer, you must first start a support session. Cisco webex meetings delivers over 6 billion meetings per month, offering industryleading video and audio conferencing with sharing, chat, and more. Rightclick the webex productivity tools icon in the taskbar and select open webex productivity tools. Click on the gear icon in the upperright corner to access settings. Weve moved our support utilities and added many new resources to help you make the most of your webex services. Then you can provide the customer with information about joining the session. I went down to the office, did some hands on testing, and naturally, it never failed once while i was there. Follow the prompts to install and save the tools and the icons shown in figures 10 and 11 will. Dont let being away from the office slow your business down. Crossplatform feature support for services and platforms.
If webex productivity tools is not installed if webex isnt installed. Transfer allows the presenter to publish files to a server where participants can download them. Cisco webex meetings is an androidbased application which lets you connect with people and information as it lets you connect to your. Meetingcenter florida department of management services. This seemed to help ok for the next meeting, but then it did it. The webex extension can be installed any time before the meeting starts. Experience engaging, productive meetings from wherever you are. You may need additional equipment to capture the audio conference if you record on your computer. Supported cisco webex product version cisco webex connect c4 or higher instructions how to capture logs 1. Join a meeting from your cisco webex site in the join a meeting box, enter your meeting id and password. Webex how do i pass the presenter role to an attendee or.
No longer checking against published camera white list. Consolidated and updated controls in the quick start tab. Share your computer desktop with participants instantly. The floating icon tray appears when sharing an application on the top of your screen. To stop screen sharing, select stop sharing on the floating bar at the top of the screen. In either case, use the chat icon in the floating icon tray or another phone line. Improvements to webex meeting center mc and event center ec.
Share on the quick start tab, menu bar and floating icon tray. Webex hybrid quick start guide quick start your web conference. On the floating icon tray, or in the multisession window, select the chat icon. Webex collaboration portal and click the start button next to the meeting entry. To share your video feed, click the camera icon in the floating icon tray. Click start my video and ask customers to do the same. Webex capabilities for web conferencing arf player. You can also screenshare from your webex meetings desktop app when. It is a mobile web conferencing with features including full screen view, simple audio connections. Our support site provides you with webex knowledge base, lets you. Click the start recording icon in the floating icon tray to display the webex recorder setup window.
Chapter 2 describes how to install the cisco webex meeting center application on the iphone, start or join a meeting from theiphone, rejoin a meeting or an audio conference, and turn on and use the meeting handoff feature. Cisco webex training center allows you to deliver live, interactive training to employees, customers or partners anywhere in the world by sharing presentations, demonstrating applications or showing web site navigation. How to convert webex recordings 03 31 09 conference plus. Click the microphone icon in the floating icon tray. Downloading course material before the training session.
On the floating icon tray, click the session button, and choose en d session. Chapter 16 transferring and downloading files during a meeting. Floating icon tray float your powerpanels over your meeting screen when in full screen view to get access to essential meeting functions and tools. In addition, cisco webex web conferencing, audio conferencing and video conferencing services include polling, integrated audio controls, note panel, distribution lists, lotus notes, microsoft office and outlook integration, floating icon tray. You will notice a few round icons at the bottom of the active meeting window. Moving the icon tray you can move the floating icon tray to any position on your desktop. Cisco webex meetings suite accessibility improvements. The webex meetings virtual desktop app can also be. Click the remote control icon in the floating icon tray. Experience why more people use webex meetings than all other meeting vendors combined.
You can exit this mode by pressing the esc or esc key on your keyboard. If you have multiple monitors connected to your computer, select the monitor you want to share. Floating icon tray float your powerpanels over your content viewer when in full screen view to get access to essential session functions and tools. May 12, 2012 the first time this happened, the webex people said to turn of the camera control software that runs in the icon tray. Other panels are available from an icon tray at the top of the panels area. Mac meeting manager uninstaller description this utility uninstalls all ciscowebex meeting and pcnow. To move the icon tray, drag it using the handle on the left. In order to participate in a webex session, you need to install a webex extension. Advanced transfer allows you transfer files or folders to and from another persons computer. The webex meetings virtual desktop app can also be used to join video deviceenabled meetings. Uninstall cisco webex connect via addremove programs. Join and present from any meeting, event, or training session.
772 553 992 691 1143 1319 1138 588 1281 732 1041 1219 533 449 850 1052 584 671 717 335 985 688 1256 510 1234 1418 588 838 93 918 665 1332 1496 1350 1329 882 481 1451 443 667 164 620 353 1101 1164 341 1240 1266